Shipping Policy

After you successfully place an order, we will begin processing it. Orders are generally processed within 1–3 business days.

Processing time may be longer during:

• Sales and promotional periods
• Holidays
• High-demand periods
• Unexpected technical or operational issues

You will receive an order confirmation after your order has been successfully placed.

After your order has been processed and shipped, delivery usually takes approximately 3–7 business days, depending on your location and the shipping provider.

Estimated delivery times are not guaranteed and may vary because of circumstances outside our control.

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Shipping charges may depend on:

• Delivery location
• Order weight
• Product size
• Shipping method
• Order value

We may also offer free shipping on selected products or orders that meet specific conditions.

Customers are responsible for providing a complete and accurate delivery address. Please check your:

• Name
• House / Building number
• Street
• City
• State
• PIN / ZIP code
• Phone number

We are not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

When tracking is available, we may provide a tracking number or tracking link after your order has been shipped.

You can use the tracking information to check the current status of your shipment.

Sometimes delivery may take longer than the estimated delivery time because of:

• Weather conditions
• Natural disasters
• Transportation problems
• Courier delays
• Public holidays
• Government restrictions
• Incorrect address information
• High order volumes
• Other circumstances beyond our reasonable control

We will make reasonable efforts to assist you when a delivery is delayed.

If the delivery company is unable to deliver your order because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional delivery charges may apply.

Depending on the circumstances, the order may be returned to us.

If your package appears damaged when you receive it, please contact our customer support as soon as possible.

Where possible, take photographs or videos of the package and product before opening or disposing of the packaging.

This information may be required to investigate a shipping or product-damage claim.

If your order has been marked as delivered but you have not received it, contact us as soon as possible.

We may work with the shipping provider to investigate the delivery.

If international shipping is available, additional customs duties, taxes, import charges, or other fees may apply.

These charges may be the responsibility of the customer unless otherwise stated during checkout.